Skip to Content
Terms & Conditions

Last Updated: 13th April 2025

At Bluechip AV Technologies, we are committed to delivering high-performance products that embody precision, innovation, and uncompromising quality. Our policies are crafted not only to meet and exceed industry standards, but also to foster transparency, fairness, and a consistently positive customer experience.

1.  Delivery Terms

  • Delivery Timeline will be 8-10 Working Days upon receipt of the Payment.
  • Any delivery delays will be communicated in advance.

2. Warranty

  • Interactive Flat Panels: 3 Years
  • PTZ Camera: 1 Year
  • All In One Soundbar: 1 Year
  • OPS Module: 1 Year

3. Installation

  • Please ensure someone is available to receive the delivery on the estimated delivery date to avoid any delays or delivery failures.
  • Please ensure that your installation site is ready before the planned installation date.
  • Please check the quantity and model delivered on the Proof of Delivery (POD) before signing. In the event of broken or damaged packaging, ensure this is documented on the POD and inform us immediately.
  • In the event of broken or damaged packaging, kindly inform us immediately. Do not open the device package yourself. It will be unboxed by the technician assigned by Manufacturer for installation.
  • Please do not make any payments in cash or kind to the delivery executives
  • Electricity Connections: Schools are responsible for ensuring functional electrical connections on the walls where the hardware will be installed for setting up Smart Classrooms.
  • Power Backup: Schools must provide a UPS backup to ensure uninterrupted operation of Interactive Flat Panels.
  • Load Factor Compliance : Schools must ensure compliance with a safe working load factor (1:5)safe working load factor (1:5) for installations.
  • Wall Reinforcement: Schools are responsible for reinforcing walls as needed to support the Interactive Flat Panels.
  • Internet Connectivity: Schools must ensure stable internet connectivity for the proper functioning of the Interactive Flat Panels.
  • Scope Exclusion: Civil, mechanical, interior, and ICT work are excluded from the scope.

4. Training

  • Complimentary Training by Manufacturer's Engineer will be provided online up to 6 hrs. post that online training cost is Rs. 2,500 + GST/hour 
  • For offline training – Customer will bear the trainer’s travel, accommodation, and food expenses with Rs. 6,000 + GST/day for training.

3. Legal Disclosures


3.1 Dispute Resolution

All customers agree, by placing an order with Bluechip AV Technologies, that any disputes or claims related to orders, shipping, or exchanges must first be addressed through direct communication with our customer service team.

3.2 Limitation of Liability

Under no circumstances shall Bluechip AV Technologies be held liable for:

  • Any indirect, incidental, or consequential losses or damages,
  • Loss of data, revenue, or business opportunities,
  • Any damage resulting from the improper installation, misuse, or modification of our products.

Our maximum liability is strictly limited to replacing or exchanging the product, as per the terms of this policy.

3.3 Policy Modifications

Bluechip AV Technologies reserves the right to amend, modify, or update this policy at any time, without prior notice. The version of the policy in effect at the time of purchase will apply to that transaction.

If you require further clarification or have any concerns regarding this policy, please contact our support team at bluechipavtech@gmail.com.